Terms & Conditions

The use of information on this website is for consultative and informational purposes only.

Every precaution is taken to ensure that information on this website is correct and accurate, in the unlikely event that any information on this website is incorrect due to technical inaccuracies or typographical errors, Crazy Detailer cannot be held responsible for any direct, indirect, special, incidental or consequential damages that may arise from the use of erroneous information found on this site.

CrazyDetailer cannot be held responsible for any damages caused either directly or indirectly by the use of any products listed on this site. Product images are for illustrative purposes only and may vary from the actual product packaging. Please carefully read and follow the manufacturer’s usage instructions before use. Any warranty claims must be made with the respective manufacturers directly.

This website may include links to other websites. These links are provided for solely informational purposes, and Crazy Detailer is not responsible, and cannot be held liable for the content displayed on these websites.

All trademarks and logo’s used on this site belong to their respective owners/manufacturers and are acknowledged.

Products displayed on the website constitute an invitation for customers to place an order and do not, by themselves, constitute an acceptance of a sale. When a customer submits an order, the customer makes an offer to purchase the selected goods.

An automated order acknowledgement or payment notification confirms only that the order has been received and does not constitute final acceptance of the order. Subject to applicable law, CrazyDetailer accepts the order when it sends the customer a dispatch confirmation or a separate written confirmation expressly accepting the order.

Before acceptance, CrazyDetailer may decline or cancel an order where goods are unavailable, payment has not cleared, the order is suspected to be fraudulent, delivery is not reasonably possible, or a material and inadvertent pricing or product-information error has occurred. Any payment already received for a cancelled order will be refunded promptly using the original payment method, unless otherwise agreed.

All prices displayed on the website are in South African rand and include VAT unless clearly stated otherwise. Delivery charges and any other applicable charges will be shown separately before the order is submitted.

Customers that choose to shop online, pay via EFT and choose collect from our store: No stock will be released until funds have cleared in our bank account. Any orders that are paid for via EFT will not be shipped until funds have cleared in our bank account.

CrazyDetailer takes reasonable care to ensure that prices are accurate. However, an inadvertent technical, typographical, data-feed or administrative error may occasionally result in an incorrect price being displayed. Where CrazyDetailer identifies an inadvertent pricing error, it will correct the displayed price as soon as reasonably possible and take reasonable steps to inform affected customers, as contemplated in section 23 of the Consumer Protection Act.

If the error is identified before an order has been accepted, CrazyDetailer may reject or cancel the affected order and will notify the customer. The customer may then place a new order at the corrected price. If CrazyDetailer has already received payment, the amount paid will be refunded promp

CrazyDetailer takes utmost care that all items are LEAK tested and are packaged in such a way that the goods do not get damaged. In some cases, leak-proof caps are used on the bottles to ensure they do not leak. Goods are packaged between protective filler to avoid them from moving around and allowing cushioning and sealed in boxes which are marked clearly as FRAGILE.

CrazyDetailer will not be responsible for parcels and goods that get damaged (torn, wet, miss-handled, etc.) during the courier process.

When receiving your parcel, please ensure that the parcel is in good condition. If it is NOT in good/acceptable condition, or if the goods are damaged, the issue needs to be addressed with the courier company directly when the parcel is delivered, immediately.

Our website Conditions of Use and Privacy Policy are subject to change over time. Please review periodically to review the latest on our commitments to you. (E&OE)